top of page
FR | Français

Contact Support

Product model

Select your model from the dropdown menu options.

Place of purchase
Request type

Upload a photo, screenshot, or PDF of your receipt or order confirmation. Please hide any card numbers and personal identifiers such as the buyer's name. Make sure the store, date, product, and price are visible.

The information you provide in this form — including your name, email address, product details, and any supporting documents — will be used solely to process your support request and communicate with you regarding its resolution. Your data is processed in accordance with our Privacy Policy and will not be shared with third parties except to the extent necessary to address your request.

This page provides support for select Honeywell portable air conditioners and dehumidifiers purchased at a Best Buy Canada store, or on BestBuy.ca when the item was sold and shipped by Best Buy.

 

Supported models:
HX2CESVWG8: 12,000 BTU portable air conditioner with Wi-Fi
HX4CESVWG0: 14,000 BTU portable air conditioner with Wi-Fi
TPFIT32WK: 32-pint portable dehumidifier
TPFIT50PWK: 50-pint portable dehumidifier with drain pump

bottom of page